FARGO, ND (Valley News Live) – UPDATE: Just before 6 p.m. Friday, an apology was released from Fargo by Jack Glasser along with the contact information of his new lawyer, Tim O’Keeffe.
O’Keefe tells us that Jack Glasser reached out to him this afternoon, and O’Keefe is trying to figure it out.
When asked if customers and subcontracted photographers would receive a refund, he said they would do whatever they can to “get this right”.
He said the reason he took the job is because he believes in helping small businesses that are in a bind.
Here is Jack Glasser’s statement:
“We’ve been in business for 16 years and by the time the Covid-19 outbreak we were successful and growing, but then things changed drastically.” said Glasser. “We turned around and made changes, but we just couldn’t keep up with our running costs, debt repayments, salaries, rents, and other business expenses. These factors have caused irreparable damage to the business and forced us to make this decision quickly. Closing our doors is extremely heartbreaking for me. “
Photographers, brides and grooms speak tonight after a Bismarck-based photography studio dropped the bomb that they are closing their doors.
On October 7th, hundreds of people received an email from Glasser Images founder Jack Glasser saying his company was closing down and not making refunds, leaving couples without a wedding photographer and losing thousands of dollars.
It wasn’t long before the VNL’s whistleblower hotline was flooded with phone calls and emails from dozens of couples and former Glasser photographers asking for our help.
“It’s my big day too, but she dreams about this day all her life, so I think if this happens you will be surprised and worried that it won’t be the day you worked so hard said Wil Davis.
Davis’ wedding is scheduled for October 9, but the day before he had to look for a solution after Glasser Images decided to close its doors just 48 hours before his wedding.
“Most people who get married are trying to start a life and you buy a house and get their life going,” said Davis. “Something like this, when you’ve sacrificed enough to pay for this to capture your special day and only get one email for it, is frustrating.”
Amara Willert was a sub-contract photographer for Glasser Images, but she said she hasn’t received a penny from Glasser since starting in June.
“You will pay us. You have to pay us! To the right? But it doesn’t look like it now, ”said Willert.
While she and her husband lost nearly $ 15,000, she only worries that the brides and grooms will still have a photographer on their wedding day.
“It’s one thing to lose money, but you can’t, you can’t repeat a wedding.” said Willert
She’s just one of the dozen of photographers who say they weren’t paid by Glasser and now they are trying to help.
Marissa Salberg wants to get married next September, on September 30th she paid a videographer from Glasser Images in full. In addition to the already booked Glasser photographer, she has now lost $ 4,000
“So we don’t even want to go on our honeymoon because that’s a shame, too.” said Salberg
A Facebook group called “Hold Glasser Accountable” was set up, in which more than 1,000 members discuss how they can get their money back or get back the pictures they have already taken.
“They won’t get their pictures and I can’t even remember that you photographed your day and now you don’t get your pictures at all and you don’t get a repeat of them.” said Davis
“All brides. Do you get your photos, do you get your money back? What will happen? I have a wedding tomorrow. I have a wedding on Saturday … what will happen to you? ”Said Willert
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