The 39-year-old former Facebook product manager working on social media in the company says documents show that Facebook is aware of its platforms that are used to spread hate, violence and false information, and that the company tried to hide the evidence.
“One thing I’ve noticed on Facebook over and over again was the conflict of interest between the public good and the good on Facebook, and Facebook has repeatedly decided to adjust its interests, like making more money,” Haugen told “60 Minutes. ”
“I saw a bunch of social media, and it was worse on Facebook than anything I’ve ever seen before,” Haugen said. “Sometime in 2021, I realized that I would have to do this in a systematic way, that I would have to come out completely [documents] “No one can deny that this is true.”
“Every day our teams need to measure to keep the capacity of billions of people to speak openly about the need to keep our platform a safe and beautiful place,” Facebook spokeswoman Lena Pietsch said in a CNN Business post following a “60 minute” discussion. ” the spread of inaccurate and internal information is harmful. Encouraging us to encourage evil and not to do anything is not true. ”
Several hours after the interview, Pietsch issued more than 700 statements citing “incorrect facts” from the section, claiming that the interview “used select company products to tell a misleading story about the research we are doing to improve our products.”
A spokesman for “60 Minute” did not immediately respond to a request for comment from CNN Business on Facebook.
On Sunday morning ahead of the “60 Minute” interview, Facebook Vice President Nick Clegg told CNN’s Brian Stelter that “there is not enough social media as much as any other movement in life.”
“We do a lot of research, we share it with external analysts as much as we can, but remember that there is … a difference between doing a peer-reviewed event and collaborating with other students and preparing papers internally to challenge and inform an internal discussion,” Clegg said.
“Haugen said he believes that Facebook Founder and CEO Mark Zuckerberg” never went to hate hate, but allowed elections to take place when the result of these elections is that hatred and internal divisions get more distribution and more access. ”
Haugen said he signed up with Facebook in 2019 and took on the task of correcting inaccurate information. But after the company decided to disband their loyal civilian team shortly after the 2020 Presidential Election, his feelings about the company began to change.
He said the election – which is run by the company to turn off other election protection measures such as anti-corruption tools – allowed the platform to help plan the January 6 riots on Capitol Hill.
“They said,” Ah well, we did it through the election, there was no violence, we can eradicate human behavior now, “he said. When they took away people’s trust, that’s when I was like, “I don’t believe they’re interested in investing that they need to invest. So that Facebook won’t be in danger.”
It is an algorithm for a social media company that is designed to show users internal content that they are likely to do with in relation to its many problems, Haugen said.
“One of the consequences of Facebook’s search for content today is that it is resolving content that gets involved, the answer, but its research is showing that content is disgusting, divisive, divisive, easier to provoke anger than it does to other emotions,” he said. He added that the company is aware that “if they change the algorithm to be safer, people will spend less time on this site, click on less ads, and make less money.”
Facebook’s Pietsch stated in a statement Sunday night that the platform is geared towards “use in ways that bring people closer together” to attract advertisers, adding, “protecting our community is more important than increasing our profits.”
“Social media has seriously affected society in recent years, and Facebook is often the scene of this debate,” Clegg said in a memo. “So it is common for people to ask if it is part of the problem. But the idea that Facebook is a major cause of division is not supported by the facts.”
Haugen noted that even “on Facebook no one is cruel … it is incorrectly promoted.”
“Facebook makes a lot of money if you eat some of it. People enjoy doing things that cause controversy,” he said. “And the more angry they get, the more social they become and the more they eat.”